Privacy Policy

Introduction

We at FAMKM Integrated Services are committed to protecting your privacy and securing your personal information. This Privacy Policy details how we collect, store, utilize, and protect your data when you visit our website or book our technical services.

Information We Collect

We collect details essential to process and complete your bookings, including:

• Full Name and contact channels (mobile number, email address).
• Property location details (city, district) to route our technician and cleaning vans.
• Property type and requested services.
• Photos or video files uploaded by you to specify technical faults.

How We Use Your Data

Collected details are utilized for the following workflows:

• Contacting you to confirm bookings, schedule visits, and review details.
• Completing technical repairs, sanitization, or property management tasks.
• Sending periodic financial invoices, reports, and tenancy updates.
• Evaluating our service quality and customer satisfaction levels.

Data Security & Sharing

We commit never to sell, lease, or share your personal details with third-party agencies for marketing purposes. Your details are secured on protected servers and are only shared with official government agencies if required by law or to execute service contracts.