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Terms & Conditions

1. General Usage Conditions

By accessing and browsing this website, you agree to be bound by the terms and conditions outlined here. This agreement goes into effect immediately upon your access of any portion of the site or request of a service.

2. Bookings & Service Requests

Clients must provide accurate and complete information when booking services through our online form or WhatsApp. FAMKM reserves the right to cancel or postpone service appointments if client details are incorrect or the client cannot be reached for confirmation.

3. Service Fees & Payments

Detailed financial quotes are provided to the client before executing repairs or operations. The client agrees to settle all due invoices upon service completion. Certain repairs are subject to pre-visit inspections to determine final scopes and costs accurately.

4. Appointment Cancellations

Clients are requested to notify us at least 24 hours in advance in case of cancellation or schedule changes, to help us re-allocate our technical and cleaning crews fairly.

5. Responsibilities & Service Warranties

We commit to delivering facilities care under strict technical standards. For services covered by warranties (such as pest control or water leak detection), FAMKM commits to re-visiting and treating the site free of charge within the warranty timeframe detailed in the invoice.

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